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Messages - Adam Circle City Card Co.

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Playing Card Plethora / Re: Bicycle Revision 1 Playing Cards

« on: April 24, 2012, 09:28:17 AM »

Quote from: Gareth on April 23, 2012, 09:02:06 PM

The lack of communication by Adam/CCC was/is spooking people who paid for something they haven't received (yet). I'm not convinced that this was handled well at all, but it can at least be resolved.

You are correct, the lack of communication, by me, was handled poorly. For that I am sorry and I hope to fix that. If anyone has any issues or just has a question please email me.

Quote from: Don Boyer on April 23, 2012, 09:17:13 PM

Americana deliveries should be 100% smoother. Russell has an order fulfillment company handling those deliveries so he shouldn't have personal issues or defective packing/labeling materials causing problems.

This is correct. Any future large orderes will be shipped through a fulfillment company. This should eliminate about 90% of the woes i faced with the revision 1 decks.

Thanks again for everyone's patience.

Adam

Playing Card Plethora / Re: Bicycle Revision 1 Playing Cards

« on: April 23, 2012, 09:52:39 AM »

Hi all, I understand anyones frustration if they have not received there decks yet. I feel for you and know that you paid money for decks of cards and all you want is to receive the product that your spent your hard earned money on. To date I have shipped every single Kickstarter order and all but three orderes placed on the website. (the three not shipped are orders that came in over the weekend) As Russ stated I have had a unexpected amount of orders "lost" or damaged. I can't explain this and the USPS has not been very helpful in resolving this. However with or without the USPS I will resolve this and I promise that if you paid for decks then you have or you will get them. I am sorry that this has happened and I am sorry for the lack of communication on my part with all of our supporters. If you have not received your cards yet please send me an email and let me know. Please let me know whether you backed on kickstarter or purchased on the website, also please provide the email or kickstarter backer name so that I can properly locate your order. Again I am sorry for this, but I will make it right for all. On the plus side I have over 1,300 confirmed deliveries of Revision 1 orders, so at least not all were lost.

Thanks for everyones support,

Adam Clarkson
Adam (at) circlecitycards (dot) com

Playing Card Plethora / Re: Bicycle Revision 1 Playing Cards

« on: March 26, 2012, 08:59:25 PM »

Hey Everyone, I am terribly sorry for not responding to everyones concerns. If you still have not received what you ordered could you please resend me an email. I am so sorry for how poorly I have handeld this whole shipping situation and I am working to try and get it sorted out. Phantom and Tigerknees I know which orders are yours and I will get them out and send you tracking info. Vmagic I'm not sure who you are in real life please send me an email and I will get you taken care of. CBJ, I sent your order out to you over a month ago. you contacted me a bit ago about not receiving your cards and I believe I responded in a timely fashion. Have you still not received your package? let me know and I will get you taken care of.

Playing Card Plethora / Re: Bicycle Revision 1 Playing Cards

« on: January 12, 2012, 02:36:57 PM »

Quote from: alex. on December 02, 2011, 08:33:19 PM

I had mixed feelings about the deck. Last I checked I think the font used on the tuck case was Comic Sans. Other than that, I love the theme of it.

The Ace of Spades is where Adam excelled the most.

NOT COMIC SANS!!!!! Hahahaha!

Thanks for all the comments everyone! The cards are so close I can smell the fresh ink! Can't wait to get them to all that ordered! Also there will be plenty left to order from the website.

Adam

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