Hey!

There is no easy way to explain why it is taking so long to process these orders. There were a lot of problems that we weren't ready for, and yes this was our fault - we are manually putting each order back in (mainly the black crown orders since those were the orders that got messed up), refunding people where needed for shipping costs, adding t-shirt sizes to the orders, etc- this is why those orders are taking longer than others. We are a very small team and working non-stop. We moved to a new warehouse to handle the amount of orders placed. All that plus taking care of other orders (cyber monday, etc) make it very hard to catch up quickly - I hope everyone can somewhat understand. Other sites (as mentioned above) still have no shipped some orders also WITHOUT having any problems.

Anywayssss, enough crying from me - on to the good news? Ok...

The good news is that we ALWAYS put the customers first - we always listen to your feedback and needs. We never planned on printing v2 edition of the Crown Deck, but so many people wanted to actually use these cards so we decided to make them and give everyone a chance. So here we are again, where The Blue Crown wants every single customer to be happy ...so what are we going to do?...We are going to give EVERYONE who purchased a Black Crown Deck on Black Friday and is still waiting for their order one FREE Black Crown Deck in their order. That's right...one extra deck absolutely on us to say thank you for the patience!

There is another bit of really good news that we will announce soon (really really good news), but I'll leave that for later

As for now, I hope this keeps you guys from rioting haha, and makes you see that The Blue Crown will do anything in our power to make everyone happy! :p

Thanks!!
Alex^

Haha, that would certainly be easier. We have to take care of our customers


What is really upsetting are the people email us after hearing the chatter on facebook/forums demanding to refund them money when they paid $5 shipping to who knows where! Lol, really?


So all in all we'll get everything done - are we going to lose money? yup ...are our customers going to be happy? I really hope so! That's all we want


Alex^

What's up guys!


Thanks for all your support with these decks. The response has been like no other! As for tonights event, a lot of people were asking if the decks were limited or not. Here is what I can say:


By "not limited" we mean that we will plan on printing these in the future for everyone to have. That being said, we only printed a limited amount for the holiday season. After they are gone, we'll print more, but of course that means time and money so it might be a while until we get them back in stock. So the real answer is: yes they are printed in limited numbers - how fast will they go? Well we don't know! How fast will they come back in stock? No idea.


Hope that answers some questions some of you may be having - i know there has been a lot of talk - limited, not limited, and like i said, the answer really depends on how you look at it. My honest opinion - the amount we have for the holiday season will not last long.


Alex^