Author (Read 11987 times)

shutupdangit · « **Reply #50 on:** February 21, 2012, 06:57:47 PM »

The decks weren't wrapped in anything, no bubble wrap, no paper, just sitting in the box free to rattle around.

It's not that big of a deal to me but others might want to know.

Aaron · « **Reply #51 on:** February 21, 2012, 06:58:29 PM »

Quote from: john on February 21, 2012, 06:39:51 PM

Quote from: Aaron on February 21, 2012, 06:30:06 PM
Has anyone got a shipping or order confirmation?

For whatever reason josh doesn't use shipping slips he hand writes all the packages he sends so no one will get them. But according to him most packages were sent out on friday.

Ok thanks. I`ll probably get mine in a couple weeks here in canada.

john · « **Reply #52 on:** February 21, 2012, 06:59:41 PM »

Quote from: shutupdangit on February 21, 2012, 06:57:47 PM

The decks weren't wrapped in anything, no bubble wrap, no paper, just sitting in the box free to rattle around.

It's not that big of a deal to me but others might want to know.

How many decks are what size was the box?

shutupdangit · « **Reply #53 on:** February 21, 2012, 07:05:21 PM »

4 decks in a small flat rate box.

john · « **Reply #54 on:** February 21, 2012, 07:10:27 PM »

Quote from: shutupdangit on February 21, 2012, 07:05:21 PM

4 decks in a small flat rate box.

Alright ill let josh know about that so he can package stuff better in the future.

For the record my 30 decks were bubble rapped in brick boxes.

NathanCanadas · « **Reply #55 on:** February 21, 2012, 08:02:57 PM »

I have to say I am very disappointed. I ordered 21 decks: a brick of massas, and 9 other decks. My decks arrived very quickly in a big box, but:
1) My brick of Massas wasn't protected in any way, and both the brick box and the boxes of the decks were damaged. As for the cards themselves, I haven't seen yet.
2) My other decks came in a brick of mixed Tally-hos, in bubble wrapping. I haven't taken off the bubble wrapping but when I do, I will tell you about it.
This sale was great but I was disappointed by the massas.

Aaron · « **Reply #56 on:** February 21, 2012, 08:14:25 PM »

Quote from: NathanCanadas on February 21, 2012, 08:02:57 PM

I have to say I am very disappointed. I ordered 21 decks: a brick of massas, and 9 other decks. My decks arrived very quickly in a big box, but:
1) My brick of Massas wasn't protected in any way, and both the brick box and the boxes of the decks were damaged. As for the cards themselves, I haven't seen yet.
2) My other decks came in a brick of mixed Tally-hos, in bubble wrapping. I haven't taken off the bubble wrapping but when I do, I will tell you about it.
This sale was great but I was disappointed by the massas.

Hmmm. I ordered a V4 and 2 or 3 massas. I hope my V4 isn`t damaged

digipunk · « **Reply #57 on:** February 21, 2012, 08:20:08 PM »

@Nathan, I guess the cards were not damaged. Sellers often use Massa's to protect other high price decks, and obviously this seller thought they (Massa's) did not deserve to be bubble wrapped

NathanCanadas · « **Reply #58 on:** February 21, 2012, 08:22:09 PM »

In this case, I only bought 1$ decks, so I do not see why my brick of massas wouldn't be bubble-wrapped while my other decks should. Do you think I should message them telling them about this?

digipunk · « **Reply #59 on:** February 21, 2012, 08:35:49 PM »

Quote from: NathanCanadas on February 21, 2012, 08:22:09 PM

In this case, I only bought 1$ decks, so I do not see why my brick of massas wouldn't be bubble-wrapped while my other decks should. Do you think I should message them telling them about this?

I would if I were you. In fact I take pics when opening all packages I receive.
Message them and see what they will say. Sometimes we don't really want to return the items or ask them to refund partial money, but we want justice. If they are wrong, at least they should apologize to you.

NathanCanadas · « **Reply #60 on:** February 22, 2012, 11:05:36 AM »

So I asked them, and here is what they responded:
"It's unfortunate to hear that some of the goods you purchased were damaged in transit, and most of all the fault is completely mine. I can understand the frustration you must be experiencing with your order and most likely Maydey.com in general. However, I will continue to strive to reach total satisfaction with each and every customer I come into contact with. With regards to your current order, I propose a few different options in handling this mishap.

- Full refund for the shipping charges for your order: $16.27

- A Gift Certificate on your next purchase for the value of your order: $36.67

- A full refund & return of your order ($36.67). You must pay the shipping costs for your return of goods.

If you have any additional questions, perhaps taking a look at our Shipping & Returns Policy will help. If not, feel free to contact me with how you would like to handle this unfortunate matter.

S&H FAQ: http://maydey.com/store/index.php?main_page=shippinginfo

Thank You,

Josh"

I'm glad they have a great customer service!

Aaron · « **Reply #61 on:** February 22, 2012, 11:07:24 AM »

Quote from: NathanCanadas on February 22, 2012, 11:05:36 AM

So I asked them, and here is what they responded:
"It's unfortunate to hear that some of the goods you purchased were damaged in transit, and most of all the fault is completely mine. I can understand the frustration you must be experiencing with your order and most likely Maydey.com in general. However, I will continue to strive to reach total satisfaction with each and every customer I come into contact with. With regards to your current order, I propose a few different options in handling this mishap.

- Full refund for the shipping charges for your order: $16.27

- A Gift Certificate on your next purchase for the value of your order: $36.67

- A full refund & return of your order ($36.67). You must pay the shipping costs for your return of goods.

If you have any additional questions, perhaps taking a look at our Shipping & Returns Policy will help. If not, feel free to contact me with how you would like to handle this unfortunate matter.

S&H FAQ: http://maydey.com/store/index.php?main_page=shippinginfo

Thank You,

Josh"

I'm glad they have a great customer service!

That is pretty good service, if I was you I would take the shipping money back.

digipunk · « **Reply #62 on:** February 22, 2012, 11:54:53 AM »

@Nathan, choose full refund for the shipping. The shipping fee was expensive and you don't know if there will be $1 items next time.

dmbaggs · « **Reply #63 on:** February 22, 2012, 01:18:12 PM »

I would take the shipping and keep the decks! It's a better deal for you. Were the decks totally trashed or are they still in okay condition?

NathanCanadas · « **Reply #64 on:** February 22, 2012, 01:23:35 PM »

I am keeping on keeping the decks. The aren't trashed, they are usable, but they still are in very bad condition. I'm planning on using the option that allows me to keep all of my decks but get a discount of the price of what I bought + my shipping price on their website, giving me 35$ of free stuff. Even if they never have a sale like this ever again, it'll still be worth it because I will get a 35$ discount rather than a 16$ discount for shipping. Anyways, I asked them if they would ever get some decks back (other than the ones in the attic) and also if the 35$ discount included shipping.
Thanks for your help, you guys,
Nathan

Aaron · « **Reply #65 on:** February 22, 2012, 01:31:36 PM »

Quote from: NathanCanadas on February 22, 2012, 01:23:35 PM

I am keeping on keeping the decks. The aren't trashed, they are usable, but they still are in very bad condition. I'm planning on using the option that allows me to keep all of my decks but get a discount of the price of what I bought + my shipping price on their website, giving me 35$ of free stuff. Even if they never have a sale like this ever again, it'll still be worth it because I will get a 35$ discount rather than a 16$ discount for shipping. Anyways, I asked them if they would ever get some decks back (other than the ones in the attic) and also if the 35$ discount included shipping.
Thanks for your help, you guys,
Nathan

That is a pretty good deal, You could pick up that Black Ghost 1st ed. for like $65 bucks

loldudex2 · « **Reply #66 on:** February 22, 2012, 02:00:55 PM »

I'd go with option B! They have plenty of stuff there, and I'm sure they will have sales in the future! With that money you could order:
-Magic
-Flourishing
-Rare Decks from "The Attic"
-14 t-shirts
-72 bracelets

The choice is yours...choose wisely.

NathanCanadas · « **Reply #67 on:** February 22, 2012, 05:33:56 PM »

I am going with Option B, and he is giving me additional free shipping.

Aaron · « **Reply #68 on:** February 22, 2012, 05:39:25 PM »

Quote from: NathanCanadas on February 22, 2012, 05:33:56 PM

I am going with Option B, and he is giving me additional free shipping.

That is pretty good. I kinda hope some of mine is damaged now

loldudex2 · « **Reply #69 on:** February 22, 2012, 06:09:36 PM »

Quote from: Aaron on February 22, 2012, 05:39:25 PM

Quote from: NathanCanadas on February 22, 2012, 05:33:56 PM
I am going with Option B, and he is giving me additional free shipping.

That is pretty good. I kinda hope some of mine is damaged now

Chances are good! I got my package in and out of my 5 Massa's:
-Three had crushed boxes
-One had the front of the box completely crushed in
-One didn't have ANY cellophane, was crushed, and had an open seal

Aaron · « **Reply #70 on:** February 22, 2012, 06:11:25 PM »

Quote from: loldudex2 on February 22, 2012, 06:09:36 PM

Quote from: Aaron on February 22, 2012, 05:39:25 PM
Quote from: NathanCanadas on February 22, 2012, 05:33:56 PM
I am going with Option B, and he is giving me additional free shipping.

That is pretty good. I kinda hope some of mine is damaged now
Chances are good! I got my package in and out of my 5 Massa's:
-Three had crushed boxes
-One had the front of the box completely crushed in
-One didn't have ANY cellophane, was crushed, and had an open seal

[size=78%] That is pretty bad. I really hope my V4 isn`t wrecked though[/size]

NathanCanadas · « **Reply #71 on:** February 22, 2012, 06:13:42 PM »

I thought the same thing at first, but unfortunately there isn't much on left on their website since their sale. And a brick of my cards were greatly damaged!

NathanCanadas · « **Reply #72 on:** February 22, 2012, 06:14:56 PM »

Quote from: loldudex2 on February 22, 2012, 06:09:36 PM

Quote from: Aaron on February 22, 2012, 05:39:25 PM
Quote from: NathanCanadas on February 22, 2012, 05:33:56 PM
I am going with Option B, and he is giving me additional free shipping.

That is pretty good. I kinda hope some of mine is damaged now
Chances are good! I got my package in and out of my 5 Massa's:
-Three had crushed boxes
-One had the front of the box completely crushed in
-One didn't have ANY cellophane, was crushed, and had an open seal

Haha. You should contact their customer service! For me, all had cellophane and were unopened, but my brick box and the boxes were greatly damaged. Normally, your rarer decks should be undamaged!

Aaron · « **Reply #73 on:** February 22, 2012, 06:23:05 PM »

damn, I am worried now. Mine have to come pretty far up to canada and I have a rarer decks in there. Whatever I will probably take a gift certificate if my stuff is wrecked.

NathanCanadas · « **Reply #74 on:** February 22, 2012, 06:33:48 PM »

I don't think you should worry because my rarer decks were protected, and anyways you can get a refund for all your damaged decks.