Hello all,
Just got word from Nathan about this forum. I'd first like to say that I am truly thankful that someone would make it publicly known that their order from my website did not arrive as expected. I've been shipping out orders since 2009 to a great number of customers both new and old - returning and one-time buyers. You guys make it such a joy to provide this service to you. This is the first time since then I've had problems with shipments, and for good reason too! Several orders flowed through to me mid-week last week. So many in fact, I had no choice but take work off on Friday to try and get all of the orders out in a timely manner. Because of this, some of the orders were not packaged properly, which can only be the fault of mine. I understand the negativity this may arouse amongst existing and potential customers. Don't fret - it won't happen again (unless the Postal Service loses your order)!
As of now, what you see on the store front is what you get - we were wiped clean of our in stock products until further notice.
Once again, thank you for voicing your opinions, concerns and praises. I hope to continue to deliver great products and unbeatable prices in the near future.
Thank You Aether Community,
Josh
