Does anyone know if DB customer service has a phone number or something more personal then email?
Other than email, there's snail mail. No phone number.
The email's not too bad now - I got a response eariler today (Tuesday) to an inquiry I made only hours earlier. It probably has to do with having a dedicated warehouse in Connecticut rather than shipping from the offices as they were doing previously.
My issue was with a pack of "sepia box" blue Split Spades Lions. I was simply told to mail it to them for a replacement.