Author (Read 96079 times)

shutupdangit · « **Reply #450 on:** May 07, 2012, 05:33:47 AM »

I'm surprised it took that long to look up Seronda. When I googled "Seronda translation" it gave me the result immediately.

Anyway, I'd prefer Klingon for the language of the next set.

Zabimaru · « **Reply #451 on:** May 07, 2012, 03:35:13 PM »

Quote from: Aaron on May 06, 2012, 02:22:14 PM

Is there anyone who has recieved their decks but never got a shipping confirmation?

Yup, mine got here today and if I had been awake before the mailman knocked on my door, instead of waking up because of the knocking, I'd have them in my hands right now lol

zmuddiman · « **Reply #452 on:** May 07, 2012, 03:38:31 PM »

Has anyone else gotten a response from a continued "processing" order on their website? I have been trying to locate the status of the decks as i will be changing locations soon (after finals are over).

MDCasino · « **Reply #453 on:** May 07, 2012, 08:09:14 PM »

I got mine today. I ordered 6 sets. I wasnt very impressed with the packaging. 2 of my deck boxes are dented. They should have put them in a brick box. Overall i wasnt too impressed with the deck as much as I thought I would be. I think im going to keep one set and trade most of them.

DelMagic · « **Reply #454 on:** May 07, 2012, 08:22:36 PM »

I was surprised by the packaging as well. Two non-padded flat-rate priority mail envelopes were used to ship 12 decks and 2 custom box sets. There were 2 additional envelopes in each (one padded, one not)

In the current environment, when one orders a brick of a newly released custom deck it is standard practice for it to come in a brick box. Also, for the cost of two envelopes they might as well have used a flat-rate medium box. It would have protected everything better and there would only be one parcel to deal with.

My items showed no damage so I am relieved. I hope they pay attention and improve packaging for the next release.

Aaron · « **Reply #455 on:** May 08, 2012, 12:36:04 AM »

I PM'd alex on Facebook and he said all decks are shipped, but some people didn't get shipping notifications.f

IAmTheChin · « **Reply #456 on:** May 08, 2012, 01:09:12 AM »

Hi guys,

As you might imagine it's pretty busy on the backend. All orders from the launch will be fully processed by Wednesday (Thursday latest). The notification isn't set up completely with Paypal to let people know of orders shipped with tracking despite having shipped them. Some will go process while others (who may have done direct payment) will have the "processing" status. Rest assured that by Thursday all orders will have been shipped out. Our contact form has been updated and we should be receiving your messages properly now if you'd like to chat

The borders were a delight to see done well. The decks were meant to both be equally as thin as the black border is now. There is a "buffer zone" for decks for Q1 quality in case of any slight shifts in the sheets of production. The decks intentionally tried to push that boundary. The white deck was corrected by the art department but in the hussle and bussle it seams that the black deck managed to sneak through. I'm very glad to see the quality of the deck come out.

The decks were printed individually so that bricks came in just white or just black. We chose to ship via envelope because currently for us it has been the most economical way to ship for both international and domestic. Internationally, a medium flat rate shipping box is $50 which is about 25% more for shipping than (2) small flat rates. Shipping has been by far the biggest challenge of all of this to deal with both the international and domestic side of things and trying to make sure that each side is paying a proper shipping amount that is still fair. I would love to hear your preferred shipping method for your decks and what country you are from. Our next release will hopefully provide a larger range of shipping options to accommodate your requests

As far as names go, I'll probably have to mix up the languages a bit hahaha. Indeed Boyer, there was a reason why I picked the first 2 names.

-Chin

CBJ · « **Reply #457 on:** May 08, 2012, 09:31:00 AM »

Quote from: IAmTheChin on May 08, 2012, 01:09:12 AM

Hi guys,

As you might imagine it's pretty busy on the backend. All orders from the launch will be fully processed by Wednesday (Thursday latest). The notification isn't set up completely with Paypal to let people know of orders shipped with tracking despite having shipped them. Some will go process while others (who may have done direct payment) will have the "processing" status. Rest assured that by Thursday all orders will have been shipped out. Our contact form has been updated and we should be receiving your messages properly now if you'd like to chat

The borders were a delight to see done well. The decks were meant to both be equally as thin as the black border is now. There is a "buffer zone" for decks for Q1 quality in case of any slight shifts in the sheets of production. The decks intentionally tried to push that boundary. The white deck was corrected by the art department but in the hussle and bussle it seams that the black deck managed to sneak through. I'm very glad to see the quality of the deck come out.

The decks were printed individually so that bricks came in just white or just black. We chose to ship via envelope because currently for us it has been the most economical way to ship for both international and domestic. Internationally, a medium flat rate shipping box is $50 which is about 25% more for shipping than (2) small flat rates. Shipping has been by far the biggest challenge of all of this to deal with both the international and domestic side of things and trying to make sure that each side is paying a proper shipping amount that is still fair. I would love to hear your preferred shipping method for your decks and what country you are from. Our next release will hopefully provide a larger range of shipping options to accommodate your requests

As far as names go, I'll probably have to mix up the languages a bit hahaha. Indeed Boyer, there was a reason why I picked the first 2 names.

-Chin

Wow! just over a week to ship out ALL the orders!!! That's amazing!

Way better than some other companies.

Keep up the amazing work.. I'll be watching my mailbox today...

CBJ

VortexHead · « **Reply #458 on:** May 09, 2012, 11:02:05 AM »

I got my decks today, would have had them yesterday but Royal Mail couldn't fit it through the letterbox, for anyone who wants to know, I'm in the UK and didn't recieve any notification of shipping but they got here so maybe yours has been sent if your wondering, Alex confirms that above of course. My decks were packaged really well btw, very very secure.

These have definately lived up to my expectations, they are just wonderful, the tuck case is stunning and by far one of if not my favourites along with smoke and mirrors v1-v3, the thought that has gone into the tuck case alone really shows the heart that went into designing this deck and the back design is just splendid. I was expecting to prefer the Primavera deck over the Seronda but I must say that the thinner borders on the Seronda deck helps show the design in fans and such, thats not to say the slightly thicker borders are an issue, they are not. Black decks with black borders look really nice imo and these are no exception. The New Magic Finish and Aristocrat stock is a great combination and so I expect them when broken in to handle wonderfully.

My thanks go out to you Alex Chin.

IAmTheChin · « **Reply #459 on:** May 10, 2012, 02:27:18 PM »

Thanks guys for the kind words

As far as shipping goes, all shipments are officially sent out. Residents of California and New York will be refunded the tax charge at checkout. I had gotten confused on all the new online tax laws so for that I apologize. Those applicable for tax refunds will be going out today and tomorrow.

Thanks again for all the support

-Alex

Curt · « **Reply #460 on:** May 10, 2012, 04:54:19 PM »

Just received my set today! they look beautiful. Thanks for the prompt shipping Alex, these are definitely some of my favorites in my collection.

Billywiz · « **Reply #461 on:** May 10, 2012, 06:58:35 PM »

My Seasons came in today, wow fast shipping great job Alex. These go to the top of my favorite deck list.

securechanger · « **Reply #462 on:** May 14, 2012, 05:03:41 AM »

I got my deck today , Wish good pack only have a little problem on the customs. Thanks a lot alex

phantom1412 · « **Reply #463 on:** May 14, 2012, 10:10:57 AM »

I got them few days ago. They are really impressive.
The most favorite decks of all times for me.

cosmicsecret · « **Reply #464 on:** May 15, 2012, 12:14:26 PM »

recieved my 6 sets today in germany.
Only one of the 12 decks had a damaged corner on the box.
Packaging was okay,double enveloped and a another bubble wrapped envelope.
No custom taxes so everything went great!

Plus a hand written thank you for purchase message on one of the envelopes.
always something pleasing.
Gonna be happy to look further for your next designs.

all the best from germany to Alex Chin!

Aaron · « **Reply #465 on:** May 15, 2012, 07:34:17 PM »

I havnt got my decks yet

Reallym hoping that they come in soon, I am only in Canada and people in Germany have them

Whatever they must not be getting the right trucks in the mail.

NathanCanadas · « **Reply #466 on:** May 15, 2012, 10:11:29 PM »

I don't know why but the court cards and indexes remind me very much of the artifice deck (especially the queens). Anyone else?

Curt · « **Reply #467 on:** May 16, 2012, 12:52:12 AM »

Quote from: Aaron on May 15, 2012, 07:34:17 PM

I havnt got my decks yet Reallym hoping that they come in soon, I am only in Canada and people in Germany have them Whatever they must not be getting the right trucks in the mail.

Hopefully you get them soon, I received mine last week, was quite surprised with the speed of the shipping. But you really never can know about these types of thing, the speed of service to Canada seems to change all the time

Marcus · « **Reply #468 on:** May 16, 2012, 03:52:03 PM »

Gorgeous decks, absolutely gorgeous. This is art condensed into a set of playing cards. I had to grab a bunch of sets and the collector's box, and received it all in no-time. Excellent job, Alex!

jmrock · « **Reply #469 on:** May 17, 2012, 01:36:19 AM »

I have to tell you... I'm looking to unload some stuff before summer, and even though I could quickly flip these Seasons decks for a profit, I can't bring myself to do it... I've even gone so far as taking pics for eBay, and then I'm like... "Wait, these are some really nice f*#@ing decks..." And they go right back into the collection... I mean they are really, really nice... The embossed box, the gold, the design... everything done just perfectly... class act all around... Well done...

Aaron · « **Reply #470 on:** May 17, 2012, 11:19:58 PM »

just got my 12 decks today, They are Beautiful!!

Although, 2 pf my 6 sets are damaged

I have contacted alex and am awaiting a reply.

sliverboi · « **Reply #471 on:** May 31, 2012, 06:24:20 AM »

Hi,

May I ask has anyone here yet to receive their decks? I am residing in Singapore and still waiting for mine. From what I know, others that are in Singapore have already received them around 2 weeks ago.

Please let me know I am not the only one left.

junjie04 · « **Reply #472 on:** May 31, 2012, 06:34:29 AM »

Quote from: sliverboi on May 31, 2012, 06:24:20 AM

Hi,

May I ask has anyone here yet to receive their deck3? I am residing in Singapore and still waiting for mine. From what I know, others that are in Singapore have already received them around 2 weeks ago.

Please let me know I am not the only one left.

U might be the only one left...

Jin Jian · « **Reply #473 on:** May 31, 2012, 08:18:50 AM »

Quote from: sliverboi on May 31, 2012, 06:24:20 AM

Hi,

May I ask has anyone here yet to receive their decks? I am residing in Singapore and still waiting for mine. From what I know, others that are in Singapore have already received them around 2 weeks ago.

Please let me know I am not the only one left.

have you try contacting them ? i receive mine quite some time ago

sliverboi · « **Reply #474 on:** May 31, 2012, 08:35:31 AM »

Quote from: Jin Jian on May 31, 2012, 08:18:50 AM

Quote from: sliverboi on May 31, 2012, 06:24:20 AM
Hi,

May I ask has anyone here yet to receive their decks? I am residing in Singapore and still waiting for mine. From what I know, others that are in Singapore have already received them around 2 weeks ago.

Please let me know I am not the only one left.
have you try contacting them ? i receive mine quite some time ago

Yep tried. Via fb and email. Didn't receive any reply from them. Anybody here can help me contact the personnel there? I tried contacting but no replies.