I just sent the following eBay message to the seller of an eBay item I bought via "Buy It Now":
Dear [seller's name],
- I paid for this item on Jan 28
- Estimated Delivery: Feb 1 - Feb 2
- I Messaged you on Feb 5 saying I had not yet received the item.
- is now Feb 7, and I have still not received the item, nor a reply to my message.
What's up?
- rslancastr
How do I escalate my complaint, and when should I do so?
ETA:
I have purchased more than 300 items on eBay over the past 15 years, and have NEVER had this problem before.