Captcha Problem?

[Herb]

Hello - I've been having a problem with the Captcha image when trying to send a private message. Instead of seeing the info to enter, I just get the blue question mark - so it is impossible for me to send a message. I spent quite a bit of time on the phone with my computer company's support technicians trying to resolve this from my end because I think it is some sort of issue with Java, but I thought that it would be worth inquiring if anyone else is experiencing this or if it is possibly something stemming from the site.

This is beside the point, but I do wonder if the multiple layers of security to send a message are necessary since at that point one has already logged in via a password.

Aside from all this I hope to become a more active participant in the forum soon - rather than an active lurker. Thanks for any response or help with this.

Herb

[Don Boyer]

We are having issues with the captcha images which we're working on, but the audible captcha still works fine.

I don't know why you're having issues with sending private messages - are you saying that you get a captcha when trying to send one?  I've never had to do that before, even before I was on the staff here.

[Herb]

Don - Thanks for your response. When attempting to send a private message I am asked for a "Verification," which uses the Captcha. If I try to send the note without completing that I get an error message. It didn't work with the audio version either, although there's a chance that was due to operator error, so I'll try that again.

[xela]

Herb,

have you activated your account via email?

[Herb]

Yes, I did. The problem with the audio captcha was solved - so that works.

[Lee Asher]

Problem solved. BTW, we have a new and improved CAPTCHA now. If anyone has any problems, please let us know.