Well, since no one asked me for my opinion, I'll toss it in right here! :-)
Jackson is taking ownership of his products, good or bad. He made a video apologizing and explaining the situation, instead of firing off an impersonal e-mail full of excuses. He's giving people options in an attempt to make things right with as many people as possible. He's bending over backwards to take care of his backers, and I appreciate that and applaud his efforts. All of this while there are still qute a few KS projects that are in limbo (some permanently) due to deadbeat creators that set out to steal from backers, or who got into trouble by underestimating costs or effort involved (Michael Frommer's, Founders, et cetera). Not only did Jackson do the right thing, he's gone over and above what anyone would expect, all in the name of taking care of the folks that are taking care of him by buying his products. He could run in any direction, but he's standing tall, accepting responsibility, and taking care of us. I am a loyal customer and will remain so, not just because he puts out great products, but because he truly cares that I am happy and taken care of. Kudos, Jackson!
BTW, Thompson Cigar Company (catalog) used to sell a TON of second quality cigars, bought from manufacturers at a discount and sold to customers as flawed, and discounted accordingly. Not as non-branded, but as branded seconds from that manufacturer. Just checked their website...go to Outlet Sale and search on "seconds" and there are a ton for sale, with the manufacturer proudly listed. They have been selling them like this for at least 30 years that I am aware of.