My full support goes to Adam in his endeavor. The USPCC does delays/problems like it does weekends: every week. The USPS has its own slew of issues, and of course shipping out a thousand orders is by no means an easy task. Impossible would be an understatement.
I hope people are forgiving of these sorts of things because it's ridiculous to expect a one-man team (or a two-person team over here at Aether) to perform on the level of Ellusionist or Theory11, who have sway with USPCC (especially T11) and their own warehouses to do shipping.
In fact, I was talking to Marcus over at Ellusionist, and we had a conversation about how just small E really is. It's a lot smaller than you guys think, and when it comes to things like filling out support tickets or managing all their social media, it's an extremely difficult task. That's Ellusionist for you. Now scale that down to just one person and suddenly a delay isn't all that unforeseeable.
The card community is a small one, and I hope the customers decide to treat the businesses as people rather than conglomerates like Amazon. It goes without saying that 99% of the card community is absolutely amazing, but I have had some misfits causing issues for me just a few days after the Vortex Kickstarter ended, acting like I was scamming them out of money. I attribute their attitude to ignorance, and it's why I try to get as many people as possible on this discussion board. By posting and reading here, you can learn so much about how things work in the industry and it gives you a huge new perspective. That's true even for me. I learn something new every day on here.